Heartstrings Mental Health: Care for Your Well-being

About Heartstrings Mental Health

Heartstrings Mental Health, PLLC, a thriving mental health clinic in London, Kentucky, is dedicated to providing top-notch mental health services to the community. 

With over 20 years of experience in healthcare, their owner has made it her mission to make a positive impact on the lives of those who are most vulnerable and struggling with mental health.

The clinic’s patient-centered approach to mental health care sets it apart from others. 

The team at Heartstrings takes the time to listen attentively to each patient’s concerns and work collaboratively with them to develop a personalized treatment plan that addresses their needs.

This comprehensive approach ensures that each patient receives the appropriate care and support they need to overcome their mental health challenges.

The owner’s dedication to providing high-quality mental health services stems from her passion for making a difference in the community where she grew up. 

At Heartstrings Mental Health, the team is committed to creating a supportive and non-judgmental environment for all patients. 

They believe that everyone deserves access to quality care, and they work tirelessly to ensure that each patient feels heard, understood, and empowered to take control of their mental health.

Mental Health Services Provided By Heartstrings Mental Health

heartstrings hospital

The following are the services offered by Heartstrings Mental Health:

1. Medication Management

Heartstrings Mental Health provides personalized medication management services to ensure patients receive the most effective pharmacological treatments for their mental health issues. 

The team conducts thorough evaluations to determine the best medication plan and offers regular follow-ups to monitor the medication’s effectiveness, making necessary adjustments. 

They focus on managing side effects and preventing adverse interactions with other medications.

2. Targeted Case Management

Heartstrings Mental Health offers targeted case management to help patients navigate the complex healthcare system and access necessary resources. 

They assist in coordinating care among multiple healthcare providers and support the development of individualized care plans tailored to each patient’s unique needs. 

3. Psychotherapy

The clinic provides a variety of psychotherapy options to address a wide range of mental health issues. 

Individual therapy sessions focus on personal mental health challenges, while family therapy aims to improve communication and resolve conflicts within families. 

All therapy sessions are conducted by trained professionals who use evidence-based techniques to facilitate healing and personal growth.

4. Cognitive Behavioral Therapy (CBT)

The clinic specializes in cognitive-behavioral therapy, a structured form of therapy that helps patients identify and change negative thought patterns contributing to their mental health issues. 

CBT sessions are designed to develop effective coping strategies for managing stress, anxiety, and depression. 

This goal-oriented therapy involves regular sessions to track progress and outcomes, ensuring patients achieve tangible improvements in their mental health.

5. Telepsychiatry Appointments

For patients preferring the convenience of receiving care from home, Heartstrings Mental Health offers telepsychiatry appointments. 

These virtual consultations are conducted through secure, HIPAA-compliant video conferencing platforms, allowing patients to access psychiatric care without in-person visits. 

Telepsychiatry provides flexible scheduling options, making it easier for patients to fit appointments into their busy lives.

6. In-House Laboratory Services

Heartstrings Mental Health collaborates with Gravity Diagnostics to provide comprehensive in-house laboratory services. 

This includes pharmacogenetic testing, which helps tailor medications to each patient’s genetic profile, enhancing the effectiveness and safety of their treatment. 

Additionally, they offer blood and urine tests to monitor overall health and medication effects, ensuring patients receive holistic and integrated care.

Providers of Heartstrings Mental Health

Heartstrings Mental Health is proud to introduce its team of experienced and compassionate providers, dedicated to delivering exceptional care to patients. 

Their providers have extensive experience in treating a wide range of mental health conditions, including depression, anxiety, bipolar disorder, ADHD, and schizophrenia

They are committed to providing personalized care and ongoing support to their patients, ensuring they receive the best possible treatment and care.

1. Mary Rollins, MSN, APRN-CNP, PMHNP-BC

Mary Rollins is a nurse practitioner with a wealth of experience in the field of mental health. 

She began her career as a registered nurse in 2004, after graduating from Eastern Kentucky University’s Associate Degree Nursing program. 

Mary continued her education, earning her Bachelor of Science in Nursing degree from Liberty University, and her Master of Science in Nursing Education degree from Liberty University. 

She has extensive experience in clinical and education roles, including teaching clinical and skills labs to Associate of Science in Nursing students at Lincoln Memorial University. 

Mary spent several years in a Management/Education role at a busy home health agency, before being promoted to Director of Clinical Services over the home health and hospice clinical staff.

2. Anna Schoeneman, MSN, APRN-CNP, PMHNP-BC, CCRN

Anna Schoeneman is a highly skilled nurse practitioner with a strong background in critical care and mental health nursing. 

She began her career as a registered nurse in 2015, after graduating from Lakeland Community College with an Associate Degree in Nursing. 

Anna quickly pursued her Bachelor of Science in Nursing degree at The University of Akron, which she completed in May 2016. 

She has extensive experience working with critical care patients and has traveled to high-acuity settings to help short-staffed facilities with staffing needs.

3. Samantha Reid, LPCC-S,

Samantha Reid is a licensed professional clinical counselor with a bachelor’s in criminal justice from Eastern Kentucky University and a master’s in mental health counseling from Lindsey Wilson College. 

Samantha has been providing mental health services to individuals, families, and groups since 2012. 

She has extensive experience working in outpatient settings with substance abuse, grief, depression, anxiety, and trauma. 

Samantha was also the clinical director of an adult mental health crisis unit and has years of experience supervising others to achieve the same degree and practice.

Staff & Medical Team of Heartstrings 

Medical Team of Heartstrings 

The staff at Heartstrings Mental Health is a diverse and dedicated team of professionals who are passionate about providing high-quality care to their patients. 

Led by Chief Operating Officer and Case Manager Chris, the team includes a range of experienced medical professionals, including:

1. Katerina: Psychiatric registered nurse with almost 2 years of nursing experience and 10+ years in the healthcare setting, who is currently pursuing a PMHNP degree.

2. Aiden: Medical assistant who joined the team as a temporary receptionist and has since transitioned into a full-time role, bringing with him a wealth of knowledge and a strong work ethic.

3. Torr: Marketing expert who joined the team as an office lead and has since taken on the role of lead marketer, responsible for promoting the clinic’s services throughout the area.

4. Ki’Anna: Medical assistant who joined the team in November 2023 as an intake coordinator and has since become an integral part of the clinic’s medical team.

5. Calli: Targeted case manager with a bachelor’s in psychology and several years of experience in case management, bringing a wealth of knowledge and expertise to the clinic.

6. Hailey: Targeted case manager with her degree as a Physician’s Assistant, bringing a fresh perspective and a strong work ethic to the clinic.

7. Sam: Administrative Assistant who joined the team in March 2024, bringing a positive attitude, professionalism, and a strong work ethic to the clinic’s administrative team.

With such a diverse and dedicated team, Heartstrings Mental Health is well-equipped to provide comprehensive and compassionate care to their patients. 

Want to know more about mental health hospitals, check these out:

  1. Hennepin County Mental Health Center Review
  2. Glen Oaks Mental Health Hospital: Premier Care & Support
  3. Atlanta Center for Mental Health: Comprehensive Care and Support

Heartstrings Mental Health Partners

Heartstrings Mental Health is committed to providing top-notch mental health care to their patients. 

To achieve this, they have formed a partnership with Gravity Diagnostics, a leading provider of diagnostic testing services. 

This partnership enables Heartstrings Mental Health to offer their patients a range of diagnostic tests in clinic, making it more convenient for them to receive the care they need.

Gravity Diagnostics provides a variety of tests that can help clinicians better understand their patients’ mental health struggles and develop effective treatment plans. 

These tests include pharmacogenetic testing, which helps to identify the most effective medications for each patient based on their genetic makeup. 

This can help to reduce the risk of adverse reactions and ensure that patients receive the most appropriate treatment for their specific needs.

In addition to pharmacogenetic testing, Gravity Diagnostics also offers laboratory testing (blood and urine) and upper respiratory panels. 

These tests can help to identify underlying medical conditions that may be contributing to patients’ mental health struggles. 

By identifying these conditions, their clinicians can develop a more effective treatment plan that addresses both the mental health and physical health needs of their patients.

Address & Contact Information

Heartstrings Mental Health, PLLC is located at 95 S Laurel Rd, London, Kentucky 40744, United States. 

The clinic can be reached by phone at (606) 770-5086 or by fax at (863) 456-1301. 

For email inquiries, contact them at [email protected]

The clinic’s hours of operation are Monday through Friday from 9:00 am to 5:00 pm, with a lunch break from 12:00 pm to 1:00 pm. 

On Saturdays, appointments are available by prior arrangement, and the clinic remains closed on Sundays. 

For additional information and services, you can also visit their website.


1. What is psychotic behavior?

Psychotic behavior includes symptoms like delusions, hallucinations, disorganized thinking, and abnormal motor behavior, which significantly impair an individual’s perception of reality. 
It is commonly associated with severe mental disorders such as schizophrenia and bipolar disorder. Treatment often involves antipsychotic medications and psychotherapy.

2. How to improve anxiety?

To improve anxiety, individuals can practice regular exercise, mindfulness meditation, and deep breathing exercises. 
Cognitive-behavioral therapy (CBT) is effective for many people. In some cases, medication prescribed by a healthcare professional may be necessary.

3. What is a serious mental illness?

A serious mental illness (SMI) includes mental health conditions that significantly impair daily functioning and quality of life. 
Examples include schizophrenia, major depressive disorder, and bipolar disorder. 
SMIs often require comprehensive treatment, including medication, psychotherapy, and support from mental health professionals.

Manuel Alejandro Patiño

Personal and professionally focused on integral wellness in mind, emotions, and body, as the main key to preventing toxic stress and chronic diseases. I try to be an example of what I teach, healing not just from the knowledge. I am also very adaptable to employeer’s requirements. I can understand and speak Spanish, English, and German very fluently.

More than 7 years of experience practicing and teaching Kundalini Yoga and other meditation