Mental health counseling and therapy are more important now than ever. If you’re facing personal problems, mental health issues, or relationship difficulties, getting professional help is essential.
Counseling centers provide a safe space for people to receive the support and advice they need.
One such place is the Packard Mental Health Center, which is dedicated to offering compassionate support to ensure everyone gets the help they require.
Additionally, BetterHelp is a great option for getting quick access to mental health care.
On BetterHelp, members can connect with various licensed healthcare providers by simply signing up on the platform to start enjoying these benefits.

About Packard Mental Health Center
Packard Health is committed to providing personalized and compassionate care that has earned national recognition.
At Packard Health, all your health needs are met in one location, offering primary care, mental health services, disease management, and educational programs.
Patients enjoy a team-based approach, with healthcare providers working together to offer comprehensive support.
Care is designed around each patient, taking into account their health history, family situation, and lifestyle.
A computerized medical records system ensures that the entire care team stays informed and allows patients to access their information securely through a patient portal.
Every member of the Packard Health staff, from the front desk to the billing department, is dedicated to creating a supportive environment for patients.
Behavioral Health Services Provided By Packard
1. Behavioral Health
Packard Health has been a leader in providing integrated health care for over ten years, focusing on both mental and physical well-being.
Currently, they cannot accept new patients seeking treatment for Adult ADHD, but they offer a variety of behavioural health services at all four locations in partnership with Washtenaw County Community Mental Health.
These services include mental health evaluations and referrals, short-term therapy focused on finding solutions, psychiatry consultations, depression screenings with support, substance abuse assessments, and referrals for treating co-occurring disorders.
By working closely with primary care doctors, Packard Health ensures that patients get well-rounded care that meets their individual needs.
2. Addiction Treatment Services
Packard Health provides essential addiction treatment for people dealing with substance use issues, including problems with prescription drugs, alcohol, and other substances.
Their focus is on delivering quality health care to everyone, integrating primary and mental health services, and building strong community partnerships.
The caring and certified team is committed to helping patients succeed in their recovery.
For those struggling with opioid addiction, Packard’s Medication-Assisted Treatment (MAT) program combines medication with therapy, which has been proven to help many individuals maintain their recovery.
Services offered include assessments, brief counselling, addiction consultations, and referrals to additional treatments. Packard works closely with local organizations to ensure patients get the best care possible.
They also collaborate with the St. Joseph Mercy Emergency Room to support patients seeking help for opioid use disorder.
Additionally, they provide training in using naloxone to prevent overdoses, and their efforts have already saved many lives.
Packard Health has become a reliable resource for addiction treatment in the area, quickly making a significant impact by helping many patients enter their programs.`15/
Telehealth Services
At Packard Health, patients can have online appointments with their providers or therapists, making it easy to get care from home.
These telehealth visits cover various services like primary care, mental health support, nutrition advice, and care management.
To set up a telehealth visit, patients can call 734-971-1073 to see if they can have an online appointment, and they will get a confirmation through the patient portal.
For a smooth video appointment, it’s best to use a smartphone, tablet, or computer with a good internet connection, and downloading the Zoom app is helpful for mobile devices.
Patients should prepare by finding a quiet, well-lit space and having any needed medical information, like weight and temperature, ready.
Before the appointment starts, patients enter a video waiting room until their provider is ready to meet with them.
Packard Health takes privacy seriously by using a secure version of Zoom, which keeps all video and audio safe and prevents recordings.
The provider controls the session, including admitting guests and muting participants, ensuring a comfortable and confidential experience for everyone.
Behavioral Health Team of Packard

1. Erin Bultema
Erin Bultema is a therapist at Avalon Housing who helps people dealing with challenges like addiction, trauma, mental health issues, and involvement with the legal system.
She has been doing this work for over 15 years and is a Licensed Social Worker with degrees in social work from Eastern Michigan University.
Erin believes that healing looks different for everyone, so she meets her clients where they are and focuses on their strengths, working with them to reach their goals and become the person they want to be.
2. Dr. Tim Florence
Dr. Tim Florence is the Medical Director for Washtenaw County Community Mental Health in Ann Arbor.
He has spent his career helping people with serious mental health conditions, particularly those who need the most support.
He specializes in treating psychotic and major mood disorders and works to connect primary care with mental health care.
Dr. Florence has been a leader in improving mental health care at local, state, and national levels. In 2014, he was honoured by the National Council for Behavioral Health Care for his contributions.
3. Alison Humbarger
Alison Humbarger is a therapist and substance use coordinator in Ypsilanti who helps people with mental health issues, addiction, and trauma.
She has degrees in social work from Eastern Michigan University and the University of Michigan.
Alison is passionate about her work and focuses on providing the best possible care, meeting people wherever they are in their treatment and recovery process.
4. Jessica Heichel
Jessica Heichel is a Psychiatric Nurse Practitioner in Ann Arbor who focuses on mental health care for kids and teens.
She has advanced degrees in nursing and is certified in both pediatric care and mental health.
Jessica is passionate about combining mental health services with primary care, believing in treating the whole person and supporting people wherever they are on their journey to feeling better.
5. Emilia McConnell
Emilia McConnell is a therapist in Ypsilanti who uses they/them pronouns. They focus on helping people deal with trauma, especially from domestic and sexual violence, and they also work with LGBTQIA issues and relationship challenges.
Emilia has a Bachelor’s and a Master’s degree in social work from Michigan State University, along with a certificate in trauma treatment.
They believe that physical and mental health go hand in hand and are happy to work for an organization that shares this belief.
Emilia aims to support clients where they are in their healing journey and help them reach a point where they feel confident enough to stop therapy.
6. Chris Kemp
Chris Kemp is a therapist in Ann Arbor who helps people with ADHD, anxiety, depression, trauma, relationship issues, and more.
He has a social work degree from the University of Michigan and also studied statistics and economics at the University of Missouri.
Chris is passionate about providing care that supports all aspects of a person’s well-being, working together with his clients in a way that helps them find meaning and connection in their lives.
Want to know more about mental health hospitals, check these out:
- Fallon Mental Health Center: Dedicated to Mental Well-being
- Erlanger Mental Health Hospital: Compassionate Care
- Ark Behavioral Health: Committed to Quality Care & Recovery
Packard Health Mission and Values
At Packard Mental Health Center, the mission is to provide the best possible care to patients and the community, particularly for those whose economic, social, or cultural circumstances may limit their access to health care.
The vision is to create a healthy community where every individual can rely on quality health care.
Diversity, equity, and inclusion are fundamental to Packard Health’s identity, driving their commitment to serving the community and ensuring that diverse perspectives lead to innovative solutions for complex health challenges.
The center values health as a complete state of well-being and is dedicated to excellence in patient-centred care and effective management.
They believe that access to health care is a fundamental human right that should be available to everyone.
A welcoming and respectful environment is cultivated, where all individuals are treated with warmth and dignity, and the cultural and economic diversity of patients and staff is celebrated.
Packard Health also emphasizes the importance of building strong partnerships within the Ann Arbor and Ypsilanti communities to enhance overall health care.
Address and Contact Information
Packard Health has several locations in Michigan. The main location is at 2650 Carpenter Road, Ann Arbor, MI 48108, and you can reach them at (734) 971-1073 or fax (614) 635-1290.
There’s also Packard Health West at 1915 Pauline Boulevard, Ann Arbor, MI 48103, with a phone number of (734) 926-4900 and fax (614) 635-1290.
In Ypsilanti, you can visit Packard Health at 200 Arnet St., Suite 150, Ypsilanti, MI 48198, where the phone number is (734) 985-7200 and the fax is (614) 635-1290.
Lastly, Packard Health West Willow is located in the New Covenant Missionary Baptist Church at 2345 Tyler Rd., Ypsilanti, MI 48198, and can be reached at (734) 971-1073.
For more information, you can check their official website.
FAQ’s:
Who needs mental health support?
Mental health support is important for many people. Anyone facing emotional or psychological challenges, like anxiety, depression, stress, trauma, or relationship problems, can benefit from it.
This includes those going through major life changes, dealing with grief, or feeling overwhelmed.
Even people who want to improve their overall well-being or learn better coping skills can find it helpful.
In short, anyone looking to understand themselves better or deal with life’s challenges can benefit from mental health support.
