Mental health is now widely recognized as crucial, leading to many new clinics and centers.
This article looks at one such place, West River Mental Health, at 350 Elk Street, Rapid City, SD. We’ll explore their programs and how they help people.
Additionally, BetterHelp offers a convenient online option for mental health services.
With BetterHelp, you can talk to licensed therapists from home through video calls, chat, or phone sessions, making therapy more accessible.
About West River Mental Health

West River Mental Health (WRMH) supports individuals in South Dakota dealing with mental health and substance use issues.
Their mission is to create positive change by offering a broad range of services that empower clients to achieve fulfilling lives.
Established to enhance community well-being, WRMH has served over 11,000 people across a vast 20,000 square-mile area.
Their services comprehensively address issues like anxiety, addiction, depression, and suicidal thoughts.
WRMH delivers counseling and treatment programs covering a wide spectrum of disorders, including the option for remote therapy sessions via secure video conferencing.
Their dedicated team of professionals focuses on delivering high-quality mental healthcare to help individuals effectively manage their challenges and lead productive lives, thereby promoting community health and well-being.
Moreover, WRMH provides telehealth services in addition to their in-person offerings, utilizing technology to ensure convenient and accessible mental health care options.
Mental Health Services Provided By West River
West River Mental Health offers various programs to treat different mental health disorders. Here’s a list of their programs.
1. Counseling Services
At West River Mental Health (WRMH), outpatient counseling services are available for children, adolescents, adults, and seniors.
The services encompass individual, couple, and family therapy, addressing a wide array of life challenges such as adjustment issues, anger management, anxiety, trauma and PTSD, parenting concerns, suicide and crisis intervention, grief and loss, bipolar disorder, and more.
These services form the core of WRMH’s offerings, providing personalized therapy sessions tailored to each client’s needs.
The outpatient counseling services at WRMH focus on providing emotional support and guidance to individuals, couples, and families navigating life’s challenges.
WRMH’s dedicated counseling staff utilizes evidence-based practices to help families discover hope and effectively manage overwhelming emotional issues.
2. Psychiatric/Medication Services
If you need help managing medication alongside therapy, WRMH has qualified psychiatrists who can assess your needs and prescribe medications to support your mental health journey.
There Psychiatric/Medication Services focus on evaluating the use of medications like psychotropic drugs for treating mental health issues.
These services are typically provided by doctors, nurse practitioners (CNP), or physician assistants (PA) and often work alongside outpatient counseling.
Medications play a crucial role in treating behavioral and mental health conditions, particularly for serious illnesses.
If you’re considering psychiatric or medication services, contact them at this website for more details.
Their specialized mental health providers handle referrals and inquiries through our reception staff, who are available to assist you by phone at your nearest office location.
3. Assertive Community Treatment/Case Management Services
Assertive Community Treatment services help people with severe mental illness live well in their communities.
This program is for those 18 and older, aiming to help them reach their full potential through comprehensive care.
Each client is paired with a case manager who collaborates to develop a treatment plan customized to their needs.
The program offers services like case management, medication support, crisis intervention, connections to community resources, and educational groups, all designed to help clients achieve their individual goals.
To qualify for Assertive Community Treatment/Case Management Services, individuals must meet certain conditions.
They must have a severe emotional, behavioral, or psychological disorder that requires intensive psychiatric treatment beyond regular outpatient care more than once.
This can include emergency services, alternative residential living, or inpatient hospitalization.
They can also qualify if they had one psychiatric hospitalization with an Axis I or Axis II diagnosis, have been on psychotropic medication for at least a year, or have had frequent crisis interactions with a mental health center for more than six months due to a chronic psychiatric condition.
4. Children’s Services
Children’s Services provides comprehensive support for children and their families facing life’s challenges.
With the help of the counseling staff, families can find hope and healing.
Services are available in the home, school, or office and include individual therapy, parent/child therapy, family therapy, play therapy, dialectical behavior therapy, parent-child interactive therapy, and trauma-focused therapy.
The program addresses a variety of issues such as parent/child relationship difficulties, anger management, anxiety, trauma, depression, parenting, self-esteem issues, and other mental health conditions.
5. Pivot Point/Emergency services
Pivot Point provides help for adults (18+) who are facing a mental health crisis. They offer a thorough assessment and create a stabilization plan.
People can come in voluntarily and will first receive a triage screening to check if they need immediate medical attention or other services.
After the assessment, a counselor will work with them to figure out the best services and develop a stabilization plan.
If needed, individuals may be moved to a higher level of care based on their needs. For help, call (605) 391-4863 or visit Pivot Point at 308 Quincy Street.
6. Full Circle/Inpatient Addiction service
West River’s Full Circle residential program supports adult women, including those who are pregnant or parenting, who struggle with substance use disorders.
Understanding that treatment can be especially tough when it means being away from their children, Full Circle offers a supportive setting where mothers can keep their children with them.
Studies show that staying connected with their child is key to a mother’s recovery and avoiding relapse.
The program helps women balance parenting, work, and sobriety by allowing children from newborn to 10 years old to stay with them.
Services include a treatment plan that addresses addiction and mental health, trauma care, parenting skills, help with finding jobs, health and wellness education, prenatal and postnatal care, and support with reuniting families and accessing community resources like housing.
Telehealth Services By West River Mental Health
If you have a telehealth appointment scheduled with your provider, you can access their waiting room by clicking the “Enter Waiting Room” button available on their website.
Once you enter the waiting room, your provider will initiate the telehealth session at the designated appointment time.
If you don’t find your provider’s waiting room listed, please refer to the invitation sent by your therapist.
They should have provided you with a specific meeting ID and password. For Zoom appointments, click on the Zoom icon and enter your meeting details.
If your appointment is on Microsoft Teams, click on the Teams icon and enter your meeting information.
This ensures a seamless connection for your scheduled appointment.
Top Doctors At West River Mental Health

At West River Mental Health, the team includes top doctors and providers in various roles.
1. Executive Leadership Team
- Amy: Chief Executive Officer
- Kay: Finance Director Bethany
- Bethany: Director of Human Resources
2. Clinical Leadership Team
- Tammy: Director of Counseling & Family Services
- Lisa: Pivot Point Director
- Amanda: Northern Hills Site Director
- Kim: Southern Hills Site Director
3. Medication Providers
- Holly: CNP
- Katie: CNP
- Christina: PMHNP-BC
- Troy: PA-C
4. Outpatient Counseling Services
- Caitlin: LPC-MH
- Patricia: CSW
- Erin: CSW-PIP
- June: LPC
- Christine: LPC-MH
- Chloe: Intern
- Leah: MS
Want to know more about mental health counseling services, check these out:
- Calvary Counseling Center: Expert Mental Health Services
- Apricus Counseling: Compassionate Therapy Services
- Dianne Ghiraj Mental Health Counseling Review
Internships Program Available
West River Mental Health offers a robust Internship Program tailored for graduate students pursuing Master’s degrees in Counseling, Social Work, or related human services fields.
This program immerses students in real-world settings within community behavioural and mental health environments.
During their internship at West River Mental Health, students gain invaluable hands-on experience under the mentorship of seasoned therapists.
They participate in weekly, personalized supervision sessions lasting at least one hour, focusing on their specific area of study.
Interns also acquire practical knowledge of billing procedures utilized in community mental health facilities.
This internship plays a pivotal role in preparing students for successful transitions into professional roles within the mental health sector.
At West River Mental Health, their counselor internships provide hands-on training essential for agency settings.
They prepare mental health interns for careers in community behavioral health counseling by focusing on key areas:
- Applying basic principles such as case understanding, emotional assessment, and diagnostic techniques, using technology in counseling.
- Developing advanced skills in assessment, counseling theory, and professional philosophy.
- Learning client-specific prevention methods and resources, refining a personalized counseling approach.
- Becoming familiar with local referral networks used by West River Mental Health.
- Gaining experience in consulting with parents, educators, families, community providers, and our staff.
- Effectively documenting cases to meet industry standards.
- Understanding the legal aspects of policies, procedures, and clinical practices for clinicians and our organization.
Their goal is to equip interns with practical skills and insights for successful careers in counselling within community mental health.
